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Privacy Policy

Terms & Conditions

Privacy Policy – Lombocrowncollection: We prioritize the confidentiality of our clientele and are dedicated to safeguarding your personal data during the acquisition of wigs and specialized hair products via our digital platform. Upon engagement with our services, we may secure the following data: Full legal name, electronic mail address, telephonic contact, residential delivery address, financial transaction details, procurement history, and specific wig specifications including bespoke requirements. Financial Transactions: All monetary exchanges are facilitated through encrypted third-party payment gateways. Lombocrowncollection does not retain comprehensive financial records, such as complete credit card data. Returns & Bespoke Orders – Lombocrowncollection: Please be advised that we maintain a strict no-refund policy. However, clients may return products for professional rectification of specific concerns. Custom-Designed Wigs: These items remain non-refundable but are eligible for further technical adjustments or detailing upon request. Notification Period: Clients are required to report any discrepancies within a period of 48 hours following the verified receipt of the product. Return Eligibility: Merchandise must be returned in its original, unaltered condition as initially delivered. Official Correspondence: For assistance, please contact us via WhatsApp at 067 779 0827 or through our official email at info@lombosbeauty.co.za. Delivery Protocols – Lombocrowncollection: Logistics are typically finalized within a window of 3 to 5 business days. Our logistics partners will provide automated updates regarding shipment status through SMS and electronic mail.

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